Privacy Policies
At Suhaas Graphics, we are committed to protecting your privacy. This privacy policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.
Information Collection
We collect personal information that you voluntarily provide to us when you place an order or contact us. This information may include your name, email, address, phone number, and payment details.
Use of Information
The information we collect is used to process your orders, communicate with you, improve our services, and personalize your experience. We do not share your personal information with third parties, except as necessary to fulfill your orders or comply with legal obligations.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze website traffic and customize content. You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features of our website.
Changes to Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.
Refunds/Cancellations Policy
At Suhaas Graphics, customer satisfaction is our top priority. We understand that there may be instances where you may need to request a refund or cancel your order. This policy outlines the terms and conditions for refunds and cancellations.
Eligibility for Refunds/Cancellation
Since our primary products are books, refunds are not available, and returns of books are not accepted unless it is a damaged product. We advise customers to carefully review their orders before finalizing the purchase. However, if you wish to cancel your order, you may do so within 2 hours of the purchase. After this window, cancellations will not be possible. The refund will be processed within 5-7 working days, and the amount will be credited to your bank account or original payment method.
This policy helps ensure that all purchases are final and that customers receive their orders in a timely manner. If you have any questions or need assistance, please contact our customer service team.
Shipping Policy
Suhaas Graphics aims to deliver your products in a timely and efficient manner. This section outlines our shipping policies, including delivery timelines and charges.
Delivery Timeline
We strive to process and ship your order within 3-5 working days for local and 5-7 business days for all over the country. Delivery times may vary depending on your location and the nature of the product or service ordered. The estimated delivery timeline will be provided at the time of order confirmation.
- Minimum Delivery Time: 3 working days
- Maximum Delivery Time: 10 working days
Shipping Charges
Shipping charges are calculated based on the weight and dimensions of the product, as well as the delivery location. The total shipping cost will be displayed during the checkout process